Contacting Support

You are free to contact the support group at Myrro International for any reason. While this may seem like a small benefit, remember that you are probably going to be reaching the person or persons who programmed the software and wrote all the help directly -- not a low-level support person hired last week, or worse, a marketing representative in a huge corporation. Your concerns or comments are always important and you will receive a very prompt response.

Some common reasons to contact support are:

•	To suggest an enhancement or new feature (it's really nice to see your own suggestion appear in the newest release!)

•	To request to be included in the next beta-testing program

•	To report an error in the documentation

•	To report a bug (a problem) in the software

•	To discuss the registration process

•	To discuss a customization for your organization

•	To discuss funding immediate development of a major new feature

Contacting Support

You may contact the support department at Myrro International at:

Email: support@myrro.com

Website: http://www.myrro.com/memberties

Note: If believe you have discovered an error in the software, it is recommended that you send an email to support@myrro.com as opposed to emailing the author directly. While the author may pick up the email and respond, you may get a faster response using the support email address. Include a complete explanation of the problem, the operating system you are using, the version of MemberTies, and steps detailing what you were doing when the error occurred. In most cases, when an error occurs a window will be displayed with important information that we can use to diagnose the problem. That window provides an easy way to copy the information and send it to us.

Contacting the Author Directly

The original author may be contacted at Myrro International at:

Attn: Van Sederburg

Myrro International

PO Box 2154

Frisco, TX 75034

U.S.A.

Email: support@myrro.com

Voice: 972-816-1190 (Please note the time zone, Central Standard, GMT - 06:00)

Please restrict phone calls to emergencies. Most questions can be handled more thoroughly via email, and you will receive a prompt response.